Series Foreword | p. xi |
Preface | p. xv |
Introduction | p. 1 |
Aims of the Chapter | p. 1 |
Staffing Organizations Defined | p. 1 |
A Focus on the Changing Nature of Work | p. 2 |
A Focus on Individual Differences | p. 9 |
A Focus on the Work and Work Environment | p. 16 |
A Focus on How Staffing Contributes to Organizational Effectiveness | p. 23 |
A Focus on the Influence of Federal Employment Legislation and Court Cases | p. 25 |
Summary | p. 28 |
Measurement Concepts and Data Analytic Tools | p. 33 |
Background | p. 33 |
Aims of the Chapter | p. 35 |
Nature of Measurement | p. 37 |
Manifest and Latent Variables | p. 42 |
Summarizing Measurements of Individual Differences | p. 43 |
Covariation | p. 49 |
The Pearson Product-Moment Correlation Coefficient (r) | p. 54 |
Predictions Based on Correlation | p. 61 |
Predictions Using Multiple Predictors | p. 66 |
Reliability | p. 71 |
Validity | p. 77 |
Moderated Regression | p. 78 |
Structural Equation Modeling | p. 81 |
Hierarchical Linear Modeling | p. 87 |
Item Response Theory | p. 90 |
Summary | p. 97 |
Job Analysis | p. 100 |
Aims of the Chapter | p. 100 |
Job Analysis is the Foundation of Staffing | p. 104 |
The Larger Environment | p. 106 |
Historical Perspectives on Job Analysis | p. 113 |
Modern Perspectives on Jobs and Job Specifications | p. 119 |
Current Challenges for Job Analysis | p. 131 |
Summary | p. 147 |
Performance and Criterion Development | p. 151 |
Aims of the Chapter | p. 151 |
The Importance of Organizational Context and Goals | p. 153 |
Criteria Defined | p. 156 |
Models of the Job Performance Domain | p. 160 |
Desirable Aspects of Criteria | p. 165 |
Objective Criterion Measures | p. 170 |
Judgmental Criterion Measures | p. 178 |
A Comparison of Objective and Judgmental Criteria | p. 194 |
Criterion Measurement Considerations | p. 195 |
Current Challenges for Performance and Criterion Development | p. 205 |
Summary | p. 224 |
Recruitment: Retention and Attraction | p. 237 |
Aims of the Chapter | p. 237 |
Internal Recruitment | p. 239 |
External Recruitment | p. 261 |
Current Challenges for Internal and External Recruitment | p. 288 |
Summary | p. 293 |
Validation Strategies and Utility | p. 300 |
Aims of the Chapter | p. 300 |
Approaches to Validation | p. 302 |
Validity Based on Test Content | p. 313 |
Validity Based on the Theoretical Meaningfulness of Tests | p. 319 |
Validity Based on the Consequences of Testing | p. 339 |
Test Utility | p. 344 |
Summary | p. 359 |
Hiring Procedures: An Overview | p. 365 |
Aims of the Chapter | p. 365 |
Predictors: A General Definition | p. 366 |
A Model of the Predictor-Response Process | p. 367 |
The Structure and Function of the Predictor Domain | p. 370 |
Evaluating the Adequacy of Predictors | p. 379 |
Use of Predictors in Staffing Practice | p. 385 |
Current Issues in Predictor Development | p. 389 |
Summary | p. 397 |
Hiring Procedures I: Cognitive Ability and Certification Exams | p. 402 |
Aims of the Chapter | p. 402 |
Paper-and-Pencil Tests of General Ability | p. 402 |
Racial Subgroup Differences and Cognitive Ability | p. 416 |
Licensure and Certification Exams | p. 426 |
Summary | p. 429 |
Hiring Procedures II: Personality Tests, Affective Measures, Interests, and Biodata | p. 434 |
Aims of the Chapter | p. 434 |
Personality and Personality Tests | p. 436 |
Interests and Interest Testing | p. 469 |
Biographical Data | p. 476 |
Summary | p. 484 |
Hiring Procedures III: Interviews, Performance-Based Tests, Simulations, and Physical Ability | p. 491 |
Aims of the Chapter | p. 491 |
Interviews | p. 492 |
Performance-Based and Simulation Testing | p. 510 |
Physical Ability Testing | p. 542 |
Summary | p. 550 |
The Practice of Staffing: Legal, Professional, and Ethical Concerns | p. 559 |
Aims of the Chapter | p. 559 |
A Tripartite View of Staffing Practice | p. 560 |
Legal Issues | p. 562 |
Professional Standards | p. 576 |
Ethical Considerations | p. 581 |
Current Issues in Staffing Practice | p. 582 |
Summary | p. 590 |
Staffing Organizations: Review and Implications | p. 592 |
Aims of the Chapter | p. 592 |
Effective Staffing: Emphasizing Some Key Points | p. 595 |
Recommendations for Practical Staffing Problems | p. 596 |
Speculation on the Future Innovations in Staffing | p. 610 |
Implications for the Job Seeker | p. 614 |
Summary | p. 619 |
Author Index | p. 623 |
Subject Index | p. 637 |
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