Neuro-Linguistic Programming - commonly known as NLP - is a method of communication and engagement used widely in the world of business, sport, and personal-development training.
In SuperTraining, join one of the UK's leading trainers - Ted Garratt - as he covers more than 60 NLP techniques and approaches, including: Anchors, Reframing, Creating Rapport, Sleight of Mouth, Non-Verbal Communication, Future Pacing, Matching, and more. This book will help trainers to engage with, and develop, their participants better than ever before.
Designed to be a dip-in practical resource, rather than read cover to cover, this book will aid trainers and readers who have a rudimentary understanding of NLP, but it will also benefit complete novices who want to learn about NLP and how it can help them; instructions for implementing the various techniques, alongside case studies and key points, are all included.
This is a revisited edition of the original book - The Effective Delivery of Training Using N.L.P.: A Handbook of Tools, Techniques and Practical Exercises.
Table of Contents
Section 1. Creating the right environment * Styles of training - Creating rapport - Creating and maintaining high expectations - Creating rituals and engaging emotions - Using exercise bursts to create energy - Acknowledging different learner styles
Section 2. Creating an effective personal state * Maintaining a positive personal state - Creating personal flexibility - Being a learning trainer - Behaviour modelling and strategies - Setting own personal outcomes - Using anchors - Using perceptual positions - Using a variety of training techniques - Using context as well as content clues - Using the big picture/little picture technique - Understanding brain hemisphere functions - Using calibration - Using congruence - Using association/disassociation
Section 3. Getting the message across * Using language patterns - Using metaphors - Using reframing - Using backtracking - Using sleight of mouth - Using quotes - Using embedded commands - Using relevancy challenges - Gathering information - Communicating clearly and effectively - Using pre-suppositions - Using effective questions - Using eye accessing cues -
Section 4. Being flexible to meet the needs * Getting participants to set own goals - Pacing and leading a group - Using non-verbal communication - Creating group dynamics - Changing learner states - Using humour - Switching roles and styles - Being aware of invisibles (values, beliefs, identity) - Creating reference experiences - Creating new learning patterns - Noticing behavioural changes - Using effective feedback - Unsticking people - Using reverse tests - Maintaining involvement - Instructing people - Creating positive beliefs - Accelerated learning - Using timelines - Using future pacing - Using meta programs - Tasking people - Using chunking - Using sub-modalities - Using memory techniques - Using present state - desired state - Using edits - Using the new behaviour generator - Using internal dialogue
Section 5. Confirming the learning * Revising objectives - Agreeing action plans - Using checklists - Effective endings - Post-course self-evaluation - Learning for next time
Glossary of terms