Across the world, organizations continue to be damaged and brought down by systemic non-compliance or the misdeeds of a few, and newspapers abound with examples of corporate and NGO scandals and crimes. This is despite the increasing ethical demands stakeholders are making of business, the exposing power of social media, the proliferating requirements of compliance laws and regulations, and the burgeoning numbers of policies, procedures and compliance officers that have been put in place in response. So why isn't compliance working? The Business Guide to Effective Compliance and Ethics examines how rules-based, tick-box, defensible compliance continues to fail, and lays out a new approach for organizations seeking to flourish and succeed.
Written for any organization and businesses, this book provides clear, thorough and practical guidance for practitioners and decision-makers. It explains in layman's terms the skills, tools and mindset needed to develop and deliver a best practice compliance and ethics programme - one that meets the requirements made by law, stakeholders and society, and protects your organization from risk of fines, penalties and reputational damage. But this is also a book for all those interested in how to build employee engagement and motivation. The Business Guide to Effective Compliance and Ethics demonstrates the value - including competitive advantage, career satisfaction, employee and customer loyalty, and brand enhancement - that a truly effective compliance and ethics programme can bring, when it works hand in hand with a values-based culture of shared ownership.
About the AuthorAndrew Hayward is a lawyer with more than a dozen years' experience of compliance roles across sectors. Having previously worked for AstraZeneca and Balfour Beatty, he is now Head of Compliance and Ethics at Subsea 7, an engineering, construction and services contractor to the offshore energy industry. He worked with the British Standards Institute to develop the first anti-bribery standard (BS10500) and was part of the UK delegation on the development of the International Anti-Bribery Standard (BS ISO 37001:2016).
Tony Osborn is an award-winning writer, creative consultant and content developer. He has worked with leading global corporations to help them find and tell their stories and connect with stakeholders. He helped shape and write Serco's online and printed Code of Conduct, and, with Andrew Hayward, the award-winning Balfour Beatty Code of Conduct.
Industry Reviews
"The 'masters and apprentices' book of compliance - practical insights for the professional and lay person alike."" * Christopher Wright, Head of Compliance, LafargeHolcim *
"The authors of this book succeeded in explaining precisely, pleasantly and in an easily understandable way what everybody should know and practice in compliance and ethics. Nobody may say anymore: 'I didn't know how to do it'." * Francois Vincke, Member of the Brussels Bar, Vice-Chair ICC Commission Corporate Responsibility and Anti-corruption *
"The engaging style of this book will take its audience beyond the word 'compliance' - seen as so negative by so many demonstrates how to win over hearts and minds. The stories are a useful and practical way to make learning more memorable and therefore effective. The authors are to be commended for their approach in delivering a must read for every CECO... A seminal textbook for those teaching business ethics at universities and business schools." * Philippa Foster Back CBE, Director, Institute of Business Ethics *
"Just as importantly, the work provides the right balance between ethics and values on the one hand and compliance programme elements on the other in discussing what works and what hasn't. Brilliantly written and easy to understand, it provides meaningful insight for both the experienced compliance professional and newcomers to the field. It masterfully weaves real stories and anecdotes into the materials in an entertaining way, bringing the discussion to life. Destined to become a classic in the compliance literature, it is required reading for anyone on the compliance journey." * Keith M. Korenchuk, VP & Chief Compliance Officer, Diagnostic Platform, Danaher Corporation/Beckman Coulter Inc. and former partner, Arnold & Porter LLP *
"The authors provide such depth of understanding necessary to help entities navigate ethics and compliance in an effective and integrated way. They have managed to do so in a light and upbeat tone with some fun references ranging from rock 'n' roll to Lewis Carroll and a healthy poke at legalese." * Cecilia Fellouse-Guenkel, General Manager, Compliance For Good *
