Preface to Third Edition | p. xiii |
Preface | p. xvii |
Introduction | p. 1 |
The Five Dimensions of Courageous Followership | p. 6 |
The Dynamics Of The Leader-follower Relationship | p. 11 |
The Common Purpose and Core Values | p. 12 |
The Paradox of Followership | p. 13 |
Who Does a Follower Serve? | p. 15 |
Self-interest and Common Purpose | p. 16 |
Loyalty of a Follower | p. 17 |
Power in the Leader-Follower Relationship | p. 18 |
Value of the Follower | p. 19 |
Courage of the Follower | p. 20 |
Balance through Relationship | p. 22 |
Mature Relationships | p. 24 |
Differences in Elevation | p. 25 |
Finding Equal Footing with the Leader | p. 26 |
When the Leader Isn't an Equal | p. 27 |
Trust | p. 29 |
Followers as Leaders | p. 30 |
Working with Other Followers | p. 31 |
The Courage To Assume Responsibility | p. 35 |
Self-Assessment | p. 38 |
Followership Style | p. 39 |
Eliciting Feedback | p. 43 |
Personal Growth | p. 44 |
Self-Management | p. 45 |
Taking Care of Ourselves | p. 46 |
Passion | p. 48 |
Initiative | p. 49 |
Influencing the Culture | p. 50 |
Breaking the Rules | p. 51 |
Breaking the Mind-set | p. 52 |
Improving Processes | p. 53 |
Testing Your Ideas | p. 54 |
The Courage To Serve | p. 57 |
Conserving a Leader's Energy | p. 59 |
Organizing Communication Processes | p. 60 |
Acquiring Access | p. 61 |
The Responsibilities of Gatekeeping | p. 62 |
Buffering a Leader | p. 64 |
Defending the Leader | p. 65 |
Buffering Others from a Leader | p. 66 |
Acting in the Leader's Name | p. 67 |
Defining a Leader Publicly | p. 68 |
Focusing the Creative Leader | p. 69 |
Presenting Options | p. 70 |
Knowing When You Don't Know | p. 72 |
Avoiding Insularity | p. 73 |
Encouraging Peer Relations | p. 74 |
Managing Crises | p. 76 |
When the Leader Is 111 | p. 77 |
Conflict between Leaders | p. 79 |
Formal Checkups | p. 80 |
Building Relationships with Leaders | p. 81 |
The Courage To Challenge | p. 85 |
Effective Leadership Behavior | p. 88 |
Preparing a Leader for Feedback | p. 89 |
Giving a Leader Feedback | p. 91 |
Giving a Leader Input | p. 93 |
Challenging Indirectly | p. 94 |
Avoiding Knee-jerk Rejection | p. 95 |
Overcoming Groupthink | p. 96 |
The Duty to Obey | p. 98 |
Challenging Abuse Early | p. 99 |
Challenging the Use of Language | p. 101 |
Arrogance | p. 102 |
Leaders Who Scream | p. 103 |
Personal Issues | p. 106 |
Newly Elevated Leaders | p. 106 |
Leaders Who Have Other Agendas | p. 108 |
Leaders Who Won't Challenge Their Leaders | p. 109 |
Challenge Yourself, Too | p. 111 |
The Courage To Participate In Transformation | p. 113 |
When Is Transformation Possible? | p. 120 |
The Process of Personal Transformation | p. 120 |
The Follower's Role | p. 123 |
The Follower as Catalyst | p. 124 |
Channeling the Leader's Frustration | p. 126 |
Denial and Justification of Behavior | p. 127 |
Dedication to Cause as Justification | p. 128 |
Reactions to Confrontation | p. 129 |
Identifying Transformation Resources | p. 131 |
Using an Outside Facilitator | p. 132 |
Creating a Supportive Environment | p. 134 |
Modeling Change for a Leader | p. 135 |
Modeling Empathy | p. 136 |
Containing Abusive Behavior | p. 138 |
Positive Reinforcement | p. 140 |
Coping with Recurring Behavior | p. 140 |
Realistic Expectations | p. 142 |
Persistence | p. 143 |
Validation | p. 144 |
The Courage To Take Moral Action | p. 147 |
Leaving | p. 151 |
Difficulty of Separation | p. 153 |
Financial Contingencies | p. 155 |
Offering to Resign | p. 157 |
Query and Appeal | p. 158 |
The Duty to Disobey | p. 162 |
Threatening to Resign | p. 164 |
The Dilemma of the "Unreasonable" Leader | p. 165 |
Values Review | p. 166 |
Follower Self-Examination | p. 167 |
The Decision to Withdraw Support | p. 168 |
The Responsibility to Blow the Whistle | p. 170 |
Protecting Yourself | p. 172 |
When Leaders Must Be Opposed | p. 173 |
Evil Behavior | p. 175 |
If We Decide to Stay | p. 177 |
The Courage To Speak To The Hierarchy | p. 179 |
The Challenge of Many Hands | p. 184 |
Doing the Homework | p. 186 |
Framing the Issue to Command Attention | p. 188 |
Educating the Hierarchy | p. 190 |
Circumventing the Hierarchy | p. 192 |
Speaking Up in Multilevel Meetings | p. 194 |
Finding Formal Platforms of Influence | p. 196 |
Using Informal Platforms of Influence | p. 198 |
Influencing the Metrics That Influence Thought | p. 201 |
Patience, Performance, and Persistence | p. 203 |
The Courage To Listen To Followers | p. 205 |
Do You Really Want Courageous Followers? | p. 208 |
What Messages Are Number Twos Sending? | p. 212 |
Appreciating and Accepting Support | p. 213 |
Appreciating Constructive Challenge More | p. 215 |
Inviting Creative Challenge | p. 218 |
A Culture of Communication, Not Complaints | p. 220 |
Creating Protected Communication Channels | p. 222 |
Discernment: What Is the Right Action? | p. 224 |
The Role of the Board | p. 227 |
Responding to a Moral Stand | p. 230 |
Growth as Both Leader and Follower | p. 232 |
Epilogue | p. 235 |
Meditation on Followership | p. 237 |
Acknowledgments | p. 239 |
Select Bibliography | p. 243 |
Index | p. 253 |
About the Author | p. 263 |
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