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The Etiquette Edge
Modern Manners for Business Success
By: Beverly Langford
Paperback | 7 August 2016 | Edition Number 2
At a Glance
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The Etiquette Edge gives you a crash course on modern business manners. New advice explains how to navigate sticky situations at work, including digital interactions that are easy to misinterpret-and hard to mend. From interviewing etiquette and dress codes to working in close quarters and communicating upward, you'll master the essentials of making a great impression and building relationships, including how to:
- Be smart about how-and when-you use your smartphone
- Handle difficult conversations with tact and finesse
- Check texts and emails for content and tone
- Create a polished image on social media
- Conduct meetings (in person, online, or over lunch) with poise and confidence
- And more
About the Author
Beverly Langford PH.D., is President of LMA Communication, a training, coaching, and consulting firm specializing in strategic communication and interpersonal effectiveness. She teaches graduate business communication at Georgia State University.
Industry Reviews
ISBN: 9780814437629
ISBN-10: 0814437621
Series: Agency/Distributed
Published: 7th August 2016
Format: Paperback
Language: English
Number of Pages: 256
Audience: General Adult
For Ages: 18+ years old
Publisher: HarperCollins Leadership
Country of Publication: US
Edition Number: 2
Edition Type: Revised
Dimensions (cm): 22.5 x 15 x 2
Weight (kg): 0.3
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You Can Find This Book In
This product is categorised by
- Non-FictionLifestyle & FashionParties, Etiquette & Entertaining
- Miscellaneous Items
- Non-FictionBusiness & ManagementOffice & WorkplaceOffice Management
- Non-FictionBusiness & ManagementBusiness Communication & Presentation
- Non-FictionSelf-Help, Personal Development & Practical AdviceAdvice on Careers & Achieving Success
- Non-FictionBusiness & ManagementOffice & Workplace