The Key to Inclusion
A Practical Guide to Diversity, Equity and Belonging for You, Your Team and Your Organization
By: Stephen Frost (Editor)
Paperback | 3 July 2022 | Edition Number 1
At a Glance
296 Pages
23.5 x 15.5 x 1.5
Paperback
RRP $72.00
$68.50
or 4 interest-free payments of $17.13 with
orEdited by Stephen Frost, a leading voice in the Diversity, Equity and Inclusion (DEI) space, this book is a must-have for all those who know that achieving inclusion at work is important but don't know where to start. It covers how to be more inclusive as an individual by changing your mindset and building your cultural intelligence as well as how to develop more inclusive teams by adapting management practice and environments whatever the size or structure of your business. The Key to Inclusion also provides tools, strategies and advice on inclusion at an organizational level through inclusive strategy, leadership, governance, data, systems and processes.
Supported by real-world examples, interviews and case studies from BBC, the UK National Health Service (NHS), AstraZeneca and LinkedIn, this book looks beyond inclusion in the present to examine inclusion in the future and particularly in tech, financial services and TV. With chapters from a diverse group of expert voices, this book is crucial reading for all HR professionals and business leaders who are looking to deliver true inclusion as individuals, in their teams, in their organizations and communities.
About the Author
Stephen Frost is the CEO and Founder of Included, a global impact-led diversity and inclusion consultancy. He works with clients around the world to embed inclusion into their decision making. Based in London, UK he teaches at various business schools and was formerly Head of Diversity and Inclusion for the London Organizing Committee of the Olympic Games and Paralympic Games. He is also the author of The Inclusion Imperative, co-author of Inclusive Talent Management and Building an Inclusive Organization (all published by Kogan Page).
Industry Reviews
"This is a-must read practical guide for anyone in business today. Not only does this book include practical tools and methodologies to cultivate and embed an inclusive culture at work, it also challenges our own mindset and unconscious biases to promote self-awareness, enabling better decision making." * Rumi Das, Multinational professional services firm *
"Essential to leaders, academics, D&I experts, and strategists across sectors & disciplines, 'The Key to Inclusion' is a truly comprehensive and applied work that can act both as a support for individual and team growth as well as a catalyst for tangible change in all forms of organizations. Accessible, robust, researched, grounded and compassionate, the team have spanned the full range of individual, social and systemic factors in this complex topic." * Jonathan Stott, Chartered Psychologist & Founder, Honne Partners *
"The Key to Inclusion democratizes D&I for leaders at all career stages reflecting modern challenges and rapidly evolving environments, with abundant actionable insights to make a significant positive difference from tomorrow." * Masanobu Kurihara, Global Consulting Firm *
"The Key to Inclusion takes an holistic approach in this insightful and practical guide, helping the reader understand what individuals, teams and organizations can do to move towards a more inclusive workplace and foster a sense of belonging at work. Each of us has a responsibility to take action now." * Fiona Pargeter, Business Psychologist and D&I Leader *
"The Key to Inclusion is a great read for anyone looking to create true inclusion by changing their personal and organizational behaviours. The book tackles key topics such as hybrid working, polarisation and the future of inclusion, bringing together experiences and examples from a number of expert voices." * David Fairs, Executive Director for Regulatory Policy, Analysis and Advice, The Pensions Regulator *
"This book is a must-read for those wanting to make significant impact in how their organization think about and implement inclusion initiatives." * Sharad Mohan Mishra, President, Group Strategy, TVS *
"This fourth book from Steve Frost and community reads like an orchestral masterpiece for busy brains. Drawing on the decade-proven Understand, Lead, Deliver approach, the proof-hungry reader hears from multiple voices around the globe, to further empower knowledge, strategy and action for Self, Organizational systems, and Societal Impact. Good to see how the innovative Inclusion Diagnostic makes its way into embedding ESG, Hybrid work and AI principles too." * Cindy Godwin, Head of Social Responsibility, AlixPartners *
"The Key To Inclusion is genuinely a guide and handbook for those seeking to release the benefits and overcome the challenges associated with DEI. Stephen and the contributors' innate understanding of the interconnected topics is undeniable. This book demystifies seemingly complex subjects, practically empowering the reader to conceive programmes and initiatives that ultimately alter attitudes and biases, creating a pathway for racial equity and fairness to flow. Social justice just gained a new weapon and I highly recommend anyone championing DEI, to arm themselves with a copy." * Darren Miller, Co-Founder, The Black Business Institute *
- Chapter - 00: Introduction [Stephen Frost];
- Section - ONE: Unlocking you;
- Chapter - 01: Cognitive load [Stephen Frost and Deirdre Golden];
- Chapter - 02: Mindset [Irfaan Arif];
- Chapter - 03: Building your cultural intelligence [Rob Neil and Lydia Cronin];
- Section - TWO: Unlocking your team;
- Chapter - 04: Inclusive management practices [Deirdre Golden];
- Chapter - 05: Employer models [Priya Radia];
- Chapter - 06: Teaming with the machine - inclusion in the age of industry 4.0 [Nick Basannavar];
- Section - THREE: Unlocking your organization;
- Chapter - 07: Rethinking inclusion, rethinking strategy [Stephen Frost and Nick Basannavar];
- Chapter - 08: Data and measurement [Raafi-Karim Alidina];
- Chapter - 09: Governance [Karl George and Stephen Frost];
- Chapter - 10: Leadership [Stephen Frost and Deirdre Golden];
- Chapter - 11: Systems and processes [Helen Corbishley];
- Section - FOUR: Unlocking the future;
- Chapter - 12: Welcome to the imagination age - inclusion in the future of work [Nick Basannavar];
- Chapter - 13: Beyond greenwashing: approaches to creating real impact [Nick Basannavar];
- Chapter - 14: The key to inclusion in tech [Elani Buchan and Sinead Daly];
- Chapter - 15: The key to inclusion in the TV and film sector [Anjani Patel];
- Chapter - 16: The key to inclusion in financial services [Yasmine Chinwala and Jennifer Barrow];
- Chapter - 17: Conclusion
ISBN: 9781398606135
ISBN-10: 1398606138
Published: 3rd July 2022
Format: Paperback
Language: English
Number of Pages: 296
Audience: Professional and Scholarly
Publisher: Kogan Page Ltd
Country of Publication: GB
Edition Number: 1
Dimensions (cm): 23.5 x 15.5 x 1.5
Weight (kg): 0.45
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