Welcome ix
Introduction 1
What This Update Offers 2
Changing the Work of Leaders 3
Solving the Problems of Today and Tomorrow 10
Applying the Leadership Pipeline Model 11
Dispelling Myths About the Model 12
Part I Why the Leadership Pipeline Matters 17
1 Leadership Pipeline Overview 19
The Big Ideas 19
The Core Leadership Passages 22
Defining the Job to Be Done 33
Understanding the Transitions 36
New Ways of Looking at Careers 41
Going Forward 43
2 Leadership Pipeline Value Proposition 45
Strengthening Your Weakest Link 46
Reducing Your Soft Costs 47
Universal Bank of Leaders Required 48
A Model for Past, Present, and Future 50
How to Build Needed Architecture 54
Part II Five Leadership Pipeline Passages 55
3 Leading Others 57
The Job to Be Done 58
The Transition to the Role 63
Typical Transition Issues 69
Variations of the Role 76
4 Leading Leaders 81
The Job to Be Done 82
The Transition to the Role 86
Typical Transition Issues 92
Variations of the Role 100
5 Leading a Function 103
The Definition of the Role 104
The Job to Be Done 106
The Transition to the Role 112
Typical Transition Issues 120
An Important Outcome 129
6 Leading a Business 133
The Heft and Scope of the Role 134
The Job to Be Done 135
The Transition to the Role 141
Typical Transition Issues 148
7 Leading an Enterprise 155
The Job to Be Done 158
Developing an Enterprise Mindset 160
The Transition to the Role 167
Typical Transition Issues 172
Part III Application 179
8 Strategies for Implementing the Leadership Pipeline Model 181
Designing Leadership Portraits 182
Choosing the Implementation Degree 186
Situating the Leadership Pipeline Framework 187
9 Tips for Fine- Tuning the Implementation 193
Universal Tips 195
Tips for Business Leaders 196
Tips for HR Leaders 198
Tips for HR Business Partners 200
Things Not to Do— By Anyone 203
Tips for Unclogging the Pipeline 204
Final Note 205
10 Meaningful Dialogues for Performance, Engagement, and Retention 207
Where to Start 208
What to Watch Out For 210
Using Leadership Pipeline Performance Circles 212
Strategies for Getting to Full Performance 218
The Retention- Development Connection 225
11 How the Leadership Pipeline Model Is Applied to Unique Roles 227
Project Leader 228
Scaled Agile Organizations Leader 232
Leader of Contractors 237
Section Leader 240
Group Leader 243
The Authors 249
Index 251