Pt. 1. Here come the millennials -- 1. Millennial nation - How a Whole New Generation Is Colliding, Clashing, and Clicking with Traditionalists, Boomers, and Generation Xers -- Identifying the M-Factor -- Getting Our Arms Around the Millennials -- Our Point of View -- Occupational Hazards -- Pt. 2. The transition from life to worklife -- 2. Parenting - Connected Via the Cordless Umbilical -- Parenting Evolves -- The Family Goes to College -- Welcome to the Work World, Mom and Dad -- Making Work Work for You -- So, What's a Millennial to Do? -- There's No Place Like Home -- 3. Entitlement - A Generation on a Silver Platter? -- What Is Entitlement Anyway? -- Where Does Entitlement Come From? -- The Dark Side of Entitlement -- Recruiting -- Retention -- Rewards -- Respect -- 4. Meanlng - Who Am I, and Why Am I Here? -- The Meat Behind Meaning -- What Each Generation Means By "Meaning" -- Meaning Motivator #1: Millennial Want to Make a Difference in the World -- Meaning Motivator #2: Millennials Want to Feel They Are Contributing -- Meaning Motivator #3: Millennials Want to Be Innovators -- Meaning Motivator #4: Millennials Want to Be Heard -- Meaning Motivator #5: Millennials Want to Know They Are Succeeding -- Meaning Motivator #6: Millennials Want to Express Who They Are Through Work -- Pt. 3. Managing day-to-day -- 5. Great expectations - Is What You See What You Will Get? -- Minding the Expectation Gap -- Let Them Know Who You Are -- The Courtship -- Looking for Love in all the Right Places -- Why "Orientation" Is a Dirty Word -- Basic Training: Not Just for the Military -- Managing Expectations: Grab Your Whistle and Get Ready to Coach! -- 6. The need for speed - Managing Worklife in the Fast Lane -- How the Pedal Got to the Metal -- Clocking Millennials' Need for Speed -- Multitasking: Can't Live With It, Can't Live Without It -- Corporate Chutes and Ladders: Navigating Today's Career Paths -- Pt. 4. We're all in this together -- 7. Social networking - Gathering Around the Virtual Water Cooler -- The Generations Have Always Networked: So What's New? -- Gap #1: The Virtual Water Cooler -- Gap #2: Intimacy Is Being Redefined -- Gap #3: The End of the Expert As We Know It -- Gap #4: Pedophiles, Porn, Plagiarism, and Pop-ups -- Gap #5: Going Beyond MySpace to the Workplace -- 8. Collaboration - Managing the "We" Generation -- 1) Work As a Team Sport -- 2) Millennial See Leaders as Collaborators (with Decision-Making Power) -- 3) Knowledge Transfer - the New Collaboration Frontier -- 4) The Extreme Office Makeover -- Conclusion: unleashing the m-factor in your organization.