The Portable Mentor

Your Anywhere, Anytime Career Coach and Problem Solver

By: Cy Charney

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Paperback | 22 September 2003 | Edition Number 2

At a Glance

Paperback
338 Pages

Edition Type
Revised

Age
17+

Grade
12+

Dimensions(cm)
22.86 x 15.24 x 2.13

Paperback

$36.17

or 4 interest-free payments of $9.04 with

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Aims to ship in 7 to 10 business days

"Up-and-coming professionals may have smarts, but they don't have all the answers. Every day presents issues they've never had to consider before. They'll be thankful for The Portable Mentor. This one-stop resource is jam-packed with hundreds of bite-sized tips and strategies for dealing with common yet critical concerns, from goal-setting, decision-making, and project management to self-development and career planning. A ""24-7"" coach, adviser, and problem solver, The Portable Mentor will help readers:

* Be more productive and make better decisions

* Build better relationships with peers and supervisors

* Enhance skills like writing, speaking, listening, time management, and negotiation

* Take better care of their physical and mental well-being

* Get ahead and lay the groundwork for further advancement

Read start-to-finish or consulted as needed, this A-Z companion gives rising professionals practical guidance when they need it: every day."

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Preface	p. xiii
Absenteeism	p. 1
Accident Prevention	p. 3
Anger	p. 6
Assertiveness	p. 8
Attitude Survey	p. 13
Benchmarking	p. 15
Career
Considering Making a Change?	p. 19
Getting Ahead in Your Organization	p. 24
Key Skills to Learn for Success in the Next Millennium	p. 31
Job Interview	p. 34
Career Planning	p. 40
Change	p. 42
Change
Becoming a Champion	p. 44
Surviving a Corporate Merger	p. 47
Coaching Your Teammates	p. 50
Commitment
Team	p. 53
Communicating
In Writing	p. 55
Using E-mail	p. 58
Within an Active Grapevine	p. 61
Reading Body Language	p. 65
Informally	p. 67
Telephone Skills	p. 71
In a Virtual Environment	p. 74
With Peers	p. 76
With Management	p. 79
The Ten Deadly Sins	p. 82
Conflict
Prevention	p. 84
Between You and Others	p. 87
Mediation	p. 90
Counselling Interview	p. 94
Creativity	p. 97
Using the SCAMPER Process	p. 100
Customer Service	p. 103
Decision-Making
With Your Teammates	p. 106
Individual	p. 109
Delegation	p. 111
Difficult People
How to Handle Them	p. 114
Disciplinary Interview	p. 116
Diversity	p. 118
Empowering
Giving Responsibility	p. 122
Empowerment
Taking Responsibility	p. 124
Ethical and Moral Behaviour	p. 126
Etiquette in the Office	p. 129
Exit Interview	p. 131
Feedback
Giving	p. 134
Receiving	p. 137
Goal-Setting
Personal	p. 139
Harassment	p. 142
Health and Wellness
Taking Care of Your Physical Well-Being	p. 145
Taking Care of Your Mental Health	p. 149
Hiring
Conducting the Interview	p. 151
Checking References	p. 156
Influencing People	p. 157
Influencing Senior Management	p. 160
Leadership	p. 163
Learning
Becoming a Better Reader	p. 166
Becoming a Life-Long Learner	p. 168
Taking Responsibility for Improving Your Skills Through Training	p. 172
Listening	p. 174
Measuring Your Performance	p. 177
Meetings	p. 188
Attending Other People's	p. 191
How to Keep Them Short	p. 193
Managing People	p. 195
Keeping Minutes	p. 198
Mentor
Finding the Right One	p. 200
Mentoring
Managing Your Relationship	p. 202
Mistakes	p. 204
Money
How to Earn More	p. 206
Negotiating
Win-Win Tactics	p. 210
Networking	p. 214
Paperwork
Reducing the Clutter	p. 218
Performance Review
Getting	p. 221
Planning	p. 224
Politics in the Office
A Survival Guide	p. 227
Presentations	p. 230
Using Visual Media	p. 237
Problem-Solving
Creativity Using Brainstorming	p. 240
The Team Approach	p. 243
The Top Ten Principles	p. 246
Productivity	p. 250
Project Management
The Top Ten Principles	p. 254
Re-engineering and Downsizing
Life After Change	p. 258
Re-engineering Work Processes	p. 260
Relationships
Developing Bonds with Co-workers	p. 267
Working with a Difficult Boss	p. 270
Safety
Taking Care of Yourself	p. 272
Self-Confidence	p. 275
Self-Development	p. 277
Selling Your Ideas	p. 280
Speeches
Preparing	p. 282
Reducing Stage Fright	p. 285
Enthralling Your Audience	p. 287
Stress	p. 289
Teamwork
Getting Off on the Right Foot	p. 292
Making a Contribution	p. 294
Dealing with Difficult People	p. 298
Dealing with Quiet People	p. 300
Time Management	p. 302
Training
Getting the Most Out of Workshops	p. 308
With Peers	p. 311
Vision
Establishing Your Own	p. 315
Voice Mail	p. 317
Working at Home	p. 319
Writing Skills	p. 321
Table of Contents provided by Ingram. All Rights Reserved.

The Portable Mentor

Your Anywhere, Anytime Career Coach and Problem Solver

At a Glance

Paperback

Shipping

How to return your order

Defective items

You Can Find This Book In

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