Preface | p. xi |
Acknowledgments | p. xv |
Introduction: Purpose and Possibility | |
How to Use This Book | p. 5 |
Overview | p. 8 |
Adaptive Challenges and Adaptive Capacity | p. 10 |
The Theory Behind the Practice | p. 13 |
The Illusion of the Broken System | p. 17 |
Distinguishing Technical Problems from Adaptive Challenges | p. 19 |
Distinguishing Leadership from Authority | p. 23 |
Living in the Disequilibrium | p. 28 |
Observe, Interpret, Intervene | p. 32 |
Experiment and Take Smart Risks Smartly | p. 36 |
Engage Above and Below the Neck | p. 37 |
Connect to Purpose | p. 38 |
Before You Begin | p. 41 |
Don't Do It Alone | p. 41 |
Live Life as a Leadership Laboratory | p. 42 |
Resist the Leap to Action | p. 44 |
Discover the Joy of Making Hard Choices | p. 45 |
Diagnose the System | |
Diagnose the System | p. 49 |
The Elegance and Tenacity of the Status Quo | p. 49 |
Discover Structural Implications | p. 54 |
Surface Cultural Norms and Forces | p. 57 |
Recognize Default Interpretations and Behavior | p. 63 |
Diagnose the Adaptive Challenge | p. 69 |
Determine the Technical and Adaptive Elements | p. 70 |
Listen to the Song Beneath the Words | p. 76 |
Four Adaptive Challenge Archetypes | p. 77 |
Diagnose the Political Landscape | p. 89 |
Uncover Values Driving Behavior | p. 91 |
Acknowledge Loyalties | p. 93 |
Name the Losses at Risk | p. 96 |
Realize Hidden Alliances | p. 97 |
Qualities of an Adaptive Organization | p. 101 |
Name the Elephants in the Room | p. 102 |
Share Responsibility for the Organization's Future | p. 103 |
Value Independent Judgment | p. 103 |
Build Leadership Capacity | p. 104 |
Institutionalize Reflection and Continuous Learning | p. 105 |
Mobilize the System | |
Make Interpretations | p. 113 |
Notice When People Are Moving Toward the Left Side of the Chart | p. 116 |
Reframe the Group's Default Interpretations | p. 118 |
Generate Multiple Interpretations | p. 120 |
Audition Your Ideas | p. 122 |
Generate a Diversity of Interpretations | p. 122 |
Design Effective Interventions | p. 125 |
Get on the Balcony | p. 126 |
Determine the Ripeness of the Issue in the System | p. 126 |
Ask, Who Am I in This Picture? | p. 128 |
Think Hard About Your Framing | p. 128 |
Hold Steady | p. 129 |
Analyze the Factions That Begin to Emerge | p. 130 |
Keep the Work at the Center of People's Attention | p. 130 |
Act Politically | p. 133 |
Expand Your Informal Authority | p. 133 |
Find Allies | p. 136 |
Stay Connected to the Opposition | p. 138 |
Manage Authority Figures | p. 142 |
Take Responsibility for Casualties | p. 144 |
Protect and Engage the Voices of Dissent | p. 145 |
Orchestrate Conflict | p. 149 |
Create a Holding Environment | p. 155 |
Select Participants | p. 158 |
Regulate the Heat | p. 159 |
Give the Work Back | p. 161 |
Build an Adaptive Culture | p. 165 |
Make Naming Elephants the Norm | p. 166 |
Nurture Shared Responsibility for the Organization | p. 168 |
Encourage Independent Judgment | p. 169 |
Develop Leadership Capacity | p. 170 |
Institutionalize Reflection and Continuous Learning | p. 171 |
See Yourself as a System | |
See Yourself as a System | p. 181 |
Your Many Identities | p. 182 |
Identify Your Loyalties | p. 187 |
Prioritize Your Loyalties | p. 189 |
Name Your Unspeakable Loyalties | p. 191 |
Know Your Tuning | p. 195 |
Know Your Triggers | p. 200 |
Hungers and Carrying Water | p. 201 |
Broaden Your Bandwidth | p. 205 |
Discover Your Tolerances | p. 206 |
Understand Your Roles | p. 209 |
What Roles Do You Play? | p. 210 |
Identify Your Scope of Authority | p. 215 |
Articulate Your Purposes | p. 221 |
Prioritize Your Purposes | p. 225 |
The Story You Tell Yourself | p. 228 |
Deploy Yourself | |
Stay Connected to Your Purposes | p. 233 |
Negotiate the Ethics of Leadership and Purpose | p. 233 |
Keep Purposes Alive | p. 236 |
Negotiate Your Purposes | p. 239 |
Integrate Your Ambitions and Aspirations | p. 242 |
Avoid Common Traps | p. 244 |
Engage Courageously | p. 247 |
Get Past the Past | p. 247 |
Lean Into Your Incompetence | p. 252 |
Fall in Love with Tough Decisions | p. 255 |
Get Permission to Fail | p. 258 |
Build the Stomach for the Journey | p. 260 |
Inspire People | p. 263 |
Be with Your Audience | p. 264 |
Speak from the Heart | p. 269 |
Run Experiments | p. 277 |
Take More Risks | p. 280 |
Exceed Your Authority | p. 282 |
Turn Up the Heat | p. 284 |
Name Your Piece of the Mess | p. 286 |
Display Your Own Incompetence | p. 287 |
Thrive | p. 289 |
Grow Your Personal Support Network | p. 289 |
Create a Personal Holding Environment | p. 292 |
Renew Yourself | p. 295 |
Notes | p. 299 |
Glossary | p. 303 |
Index | p. 309 |
About the Authors | p. 325 |
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