| Preface | p. xi |
| The Philosophy of Project Management | p. 1 |
| Introduction | p. 1 |
| Components of a Project Environment | p. 1 |
| Project Management | p. 5 |
| A Project | p. 9 |
| Summary | p. 10 |
| Situation Analysis Methodology (SAM) | p. 10 |
| Elements of the Project Management Methodology | p. 13 |
| Introduction | p. 13 |
| Traits of Good Project Managers | p. 13 |
| The Theme of Personal Commitment | p. 17 |
| Selecting the Right People for Project Teams | p. 20 |
| Personal Commitments | p. 21 |
| Motivation | p. 25 |
| The Project Organization | p. 33 |
| The Project Circle and Personal Deliverables | p. 35 |
| The Project Management Process | p. 40 |
| Project Delays | p. 42 |
| Project Visibility | p. 43 |
| Summary | p. 44 |
| Quality Management and Testing | p. 45 |
| Introduction | p. 45 |
| QM Organization | p. 48 |
| Quality Management Approach for Systems Development | p. 49 |
| Sources of Error | p. 51 |
| Fault Types | p. 53 |
| Testing in Perspective | p. 54 |
| The Testing Flow | p. 54 |
| Test Design | p. 54 |
| Test Types | p. 59 |
| Summary | p. 61 |
| Testing Examples | p. 62 |
| Quality Plan | p. 84 |
| Test Cases and Results Form | p. 86 |
| Example of Processes for Evaluating a Product/Deliverable | p. 87 |
| Procedure for Implementing Quality Management | p. 91 |
| Systems Project Development Activities | p. 95 |
| Introduction | p. 95 |
| Business Analysis and Design | p. 97 |
| System Project Management Activities | p. 98 |
| SDLC Stages | p. 99 |
| Systems Development Life Cycle Details | p. 100 |
| Summary | p. 107 |
| Project Roles and Responsibilities | p. 109 |
| Introduction | p. 109 |
| Harmony | p. 111 |
| Systems Development | p. 112 |
| Project Organization | p. 115 |
| Teleworking | p. 115 |
| Project Communication | p. 128 |
| Summary | p. 129 |
| Project Initiation | p. 131 |
| Introduction | p. 131 |
| Initiation | p. 131 |
| Estimating and Costing | p. 135 |
| Estimating Concepts | p. 136 |
| Estimating Principles | p. 138 |
| Constraints | p. 139 |
| Risks | p. 140 |
| Budget Cost Estimates | p. 141 |
| Joint Application Design (JAD) - Joint Application Requirements (JAR) | p. 164 |
| Cost Estimating | p. 166 |
| Project Risk | p. 167 |
| Summary | p. 172 |
| Tools of Project Management | p. 173 |
| Introduction | p. 173 |
| Project and Stage Planning Activities | p. 174 |
| Testing | p. 186 |
| Summary | p. 205 |
| Project Control | p. 207 |
| Introduction | p. 207 |
| Project Control Activities | p. 208 |
| Summary | p. 236 |
| Project and Stage Completion Activities | p. 239 |
| Introduction | p. 239 |
| The Activities | p. 240 |
| Summary | p. 247 |
| Summary | p. 249 |
| References | p. 255 |
| Index | p. 257 |
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