The Simple Truths of Service : Ignite Reads

Inspired by Johnny the Bagger

By: Ken Blanchard, Barbara Glanz

Write A Review

Hardcover | 6 November 2018 | Edition Number 1

At a Glance

Hardcover
128 Pages

Edition Type
New edition

Dimensions(cm)
0.1 x 0.1 x 0.1

Hardcover

$36.75

or 4 interest-free payments of $9.19 with

Aims to ship in 10 to 15 business days

Your competitive edge in today's business environment is all about the power of loyalty. So if you want to succeed, it's time to think outside the box of traditional customer service.

The Simple Truths of Service is an inspiring true story about Johnny, a very special young man whose creative choices will spark the way your company approaches their clients. By putting his own personal mark on each customer interaction, Johnny makes it clear that the bottom line of service is to lead with the heart.

His story, along with many others, provide a tool kit for the success of your company. After reading this book, your service team will be bursting with new ways to stand out from the crowd and really make a difference.

Shipping

	Standard Shipping	Express Shipping
Metro postcodes:	$9.99	$14.95
Regional postcodes:	$9.99	$14.95
Rural postcodes:	$9.99	$14.95

How to return your order

At Booktopia, we offer hassle-free returns in accordance with our returns policy. If you wish to return an item, please get in touch with Booktopia Customer Care.

Additional postage charges may be applicable.