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Waiting for Robots
The Hired Hands of Automation
By: Antonio A. Casilli, Sarah T. Roberts (Foreword by), Saskia Brown (Translator)
Paperback | 7 January 2025 | Edition Number 1
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Artificial Intelligence fuels both enthusiasm and panic. Technologists are inclined to give their creations leeway, pretend they're animated beings, and consider them efficient. As users, we may complain when these technologies don't obey, or worry about their influence on our choices and our livelihoods. And yet, we also yearn for their convenience, see ourselves reflected in them, and treat them as something entirely new. But when we overestimate the automation of these tools, award-winning author Antonio A. Casilli argues, we fail to recognize how our fellow humans are essential to their efficiency. The danger is not that robots will take our jobs, but that humans will have to do theirs.
In this bracing and powerful book, Casilli uses up-to-the-minute research to show how today's technologies, including AI, continue to exploit human labor-even ours. He connects the diverse activities of today's tech laborers: platform workers, like Uber drivers and Airbnb hosts; "micro workers," including those performing atomized tasks like data entry on Amazon Mechanical Turk; and the rest of us, as we evaluate text or images to show we're not robots, react to Facebook posts, or approve or improve the output of generative AI. As Casilli shows us, algorithms, search engines, and voice assistants wouldn't function without unpaid or underpaid human contributions. Further, he warns that if we fail to recognize this human work, we risk a dark future for all human labor.
Waiting for Robots urges us to move beyond the simplistic notion that machines are intelligent and autonomous. As the proverbial Godot, robots are the bearers of a messianic promise that is always postponed. Instead of bringing prosperity for all, they discipline the workforce, so we don't dream of a world without drudgery and exploitation. Casilli's eye-opening book makes clear that most "automation" requires human labor-and likely always will-shedding new light on today's consequences and tomorrow's threats of failing to recognize and compensate the "click workers" of today.
Industry Reviews
ISBN: 9780226820958
ISBN-10: 0226820955
Series: The France Chicago Collection
Published: 7th January 2025
Format: Paperback
Language: English
Number of Pages: 336
Audience: General Adult
Publisher: The University of Chicago Press
Country of Publication: GB
Edition Number: 1
Dimensions (cm): 22.86 x 15.24 x 2.54
Weight (kg): 0.45
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This product is categorised by
- Non-FictionComputing & I.T.Computer ScienceArtificial Intelligence
- Non-FictionComputing & I.T.Computer ScienceHuman-Computer Interaction
- Non-FictionScienceScience in GeneralImpact of Science & Technology on Society
- Non-FictionEngineering & TechnologyElectronics & Communications EngineeringElectronics EngineeringAutomatic Control EngineeringRobotics
- Non-FictionComputing & I.T.Information Technology General IssueEthical & Social Aspects of IT
- Non-FictionComputing & I.T.Computer Science