Handbook of Maintenance Management

Introduction

Why Manage Maintenance

Patterns

• Patterns in Maintenance


• Where's the Money? Proving Your Case to Management


• How Assets Deteriorate


• Estimating Maintenance Budgets for Buildings and Equipment


• Evaluating Maintenance


• Maintenance Metrics, KPIs and Benchmarks


• Evaluating Worker Productivity


• Budgeting Maintenance


• Life Cycle Costing

Strategies

• The Science of Customer Service


• Reengineering Maintenance


• Dealing with Contracts


• In-Sourcing and TPM


• 5S


• Guaranteed Maintainability


• Maintenance Quality Improvement


• ISO 900X and Maintenance


• Continuous Improvement


• Lean Maintenance


• RCM (Reliability Centered Maintenance)


• PM Optimization


• Accounting Issues of Maintenance and Activity-Based Costing


• Maintenance Information Flow


• Capturing Maintenance Information


• Fire Fighting


• PM (Preventive Maintenance)


• How to Install a PM System



• PM Task List Development


• PdM (Predictive Maintenance)

Support for Maintenance Strategies

• Preplanning: Projects That Put You in the Driver's Seat


• Using Statistics in Maintenance


• Planning


• Project Management


• Estimating Job Duration and Work Standards


• Maintenance Scheduling


• CMMS (Computerized Maintenance Management Systems)


• Maintenance Parts and Supplies


• Maintenance Vendors


• Maintenance Stock Room and Inventory Control


• The Internet and Maintenance


• How Maintenance Interfaces with Other Departments


• Elements of Maintenance Leadership


• Craft Training

Special Conditions, Challenges and Strengths

• Special Issues of Factory Maintenance


• Special Issues of Fleet Maintenance


• Special Issues of Building Maintenance


• Special Issues of Field Service

Resources

Appendix