Introduction 1
Part I: An Overview of Exchange Server 2007 7
Chapter 1: Getting to Know Exchange Server 2007 9
Chapter 2: Installing Exchange Server 2007 27
Chapter 3: Using Exchange Management Console 49
Chapter 4: Performing the Initial Configuration 71
Part II: Customizing Exchange Server 121
Chapter 5: Working with Mailboxes 123
Chapter 6: Configuring Security 151
Chapter 7: Interacting with Clients 173
Chapter 8: Creating Custom Forms 193
Part III: Advanced Techniques 209
Chapter 9: Troubleshooting Your Configuration 211
Chapter 10: Recovering from Mail-Specific Problems 227
Chapter 11: Performing Maintenance Tasks 247
Chapter 12: Using Exchange Management Shell 263
Chapter 13: Using the Command Line 291
Part IV: The Part of Tens 307
Chapter 14: Ten Exchange Server Tools 309
Chapter 15: Ten Exchange Server Resources 331
Index 345
Table of Contents
Introduction 1
About This Book 1
Conventions Used in This Book 2
What You Should Read 2
What You Don't Have to Read 3
Foolish Assumptions 3
How This Book Is Organized 4
Part I: An Overview of Exchange Server 2007 4
Part II: Customizing Exchange Server 4
Part III: Advanced Techniques 4
Part IV: The Part of Tens 5
Icons Used in This Book 5
Where to Go from Here 6
Part I: An Overview of Exchange Server 2007 7
Chapter 1: Getting to Know Exchange Server 2007 9
Considering the Exchange Server 2007 Features 10
Understanding the Service Pack 1 (SP1) Differences 16
Considering the addition of S/MIME support 16
Understanding the use of new transport rules 17
Relying on standby continuous replication 17
Implementing hardware security using device security and management 18
Considering the Web-based messaging additions 18
Understanding the voice features19
Administration tool updates 20
Choosing the Correct Edition for Your Needs 20
Considering Microsoft Exchange Hosted Services 23
Defining the Hosted Services elements 24
Buying Hosted Services for your organization 25
Chapter 2: Installing Exchange Server 2007 27
Addressing the Installation Prerequisites 28
Understanding the minimum hardware requirements 28
Verifying your configuration 32
Installing NET Framework 20 36
Installing Windows PowerShell 37
Installing the Internet Information Services role 38
Testing Your Configuration 41
Performing the Installation 44
Microsoft Exchange Server 2007 For Dummies xii
Chapter 3: Using Exchange Management Console 49
Getting an Overview of the Configuration 50
Understanding the roles 51
Understanding hosted services 57
Working with the Organization Configuration 58
Considering the organization-level Mailbox 59
Understanding organization-level Client Access 60
Working with the organization-level Hub Transport 61
Defining organization-level Unified Messaging 62
Performing the Server Configuration 63
Considering the server-level Mailbox 64
Understanding server-level Client Access 65
Working with the server-level Hub Transport 66
Defining server-level Unified Messaging 67
Reviewing the Recipient Configuration 68
Interacting with the recipient Mailbox 68
Defining the recipient Distribution Group 68
Working with Mail Contacts 69
Viewing the Disconnected Mailbox 69
Viewing the Toolbox 69
Chapter 4: Performing the Initial Configuration 71
Performing Configuration Required for All Exchange Servers 72
Entering the Exchange Server product key 73
Using Best Practices Analyzer 74
Protecting Exchange Server from spam, viruses, worms, and other malware 84
Setting the Application log size 86
Configuring the Basic Mailbox 87
Adding a user 87
Providing an Offline Address Book (OAB) 90
Associating an OAB with a mailbox 94
Providing Client Access 96
Defining the Secure Sockets Layer (SSL) configuration 96
Configuring a connection 104
Setting Up the Hub Transport 110
Defining the e-mail domains 111
Modifying Internet mail flow113
Connecting to Exchange Server with a Client 117
Part II: Customizing Exchange Server 121
Chapter 5: Working with Mailboxes 123
Considering How Users Work with Mailboxes 124
Table of Contents xiii
Understanding Messaging Records Management 125
Creating a managed custom folder 126
Creating a managed default folder 127
Configuring a managed folder 129
Setting the managed folder mailbox policies 132
Applying a managed folder policy to a user mailbox 133
Scheduling Managed Folder Assistant 134
Working with Users 135
Configuring Message Folders 136
Modifying the calendar retrieval options for IMAP4 and POP3 136
Working with the alternative mailboxes 138
Setting the user mailbox properties 143
Using Public Folder Management Console 145
Creating new folders 146
Modifying existing folders 147
Configuring Distribution Groups 148
Creating a distribution group 148
Defining distribution group properties 149
Chapter 6: Configuring Security 151
Setting User Security 152
Understanding message delivery options 153
Using message size restrictions as a security aid 154
Modifying message delivery restrictions 155
Modifying the Active Directory view of distribution groups 156
Setting Mailbox Security 157
Auditing the User 161
Considering Antispam Requirements 165
Relying on Sender ID 165
Understanding Content Filtering 166
Understanding spam assessment 167
Considering Antivirus and Other Malware Requirements 167
Considering the third-party solution168
Understanding Antivirus Extensibility 169
Considering the Use of Encryption 170
Using the Intra-Org Encryption feature 171
Considering the use of opportunistic TLS encryption 171
Understanding that SSL certificates are automatically installed 172
Using S/MIME encryption for messages 172
Chapter 7: Interacting with Clients 173
Working with Outlook 173
Accepting Safe Sender List Aggregation 174
Understanding the Anti-spam Stamp 174
Considering the Two-Tiered Spam Quarantine 176
Understanding attachment filtering 177
Understanding the Multi-Mailbox Search feature 178
Considering the use of transport rules 179
Microsoft Exchange Server 2007 For Dummies xiv
Considering Personal Store Requirements 183
Verifying the presence of a digital certificate 184
Using the digital certificate 188
Importing and exporting the digital certificate 189
Chapter 8: Creating Custom Forms 193
Opening Details Templates Editor 194
Editing a Template 195
Working with Tools 197
Modifying Behaviors 199
Considering the use of properties for controls 200
Understanding the use of attributes 202
Setting attribute security using the ADSI Edit console 202
Creating a new attribute using the ADSI Edit console 204
Part III: Advanced Techniques 209
Chapter 9: Troubleshooting Your Configuration 211
Testing Your Configuration 212
Considering user setup issues 212
Considering mailbox issues 213
Catching connectivity problems 217
Thinking outside the configuration issue box 217
Performing Required Updates 218
Using the Exchange Processes Are Failing Tool 218
Performing Database Recovery Management 221
Using Database Troubleshooter 224
Chapter 10: Recovering from Mail-Specific Problems 227
Using Mail Flow Troubleshooter 228
Performing Message Tracking 231
Interacting with Queue Viewer 234
Working with queues 234
Working with messages 235
Understanding Replication 237
Considering LCR 238
Considering CCR 241
Considering SCR 241
Working with Routing Log Viewer 242
Opening log files 243
Comparing two log files 244
Chapter 11: Performing Maintenance Tasks 247
Creating a Data Store Backup 248
Defining backup requirements 248
Understanding the use of faster and fewer backups 249
Choosing a backup application 250
Table of Contents xv
Monitoring Exchange Server Performance 251
Creating Performance Baseline Health Check 252
Determining how often to check performance 253
Considering the use of dynamic distribution groups 253
Testing Performance Using Performance Monitor 257
Locating Resource Hogs Using Performance Troubleshooter 259
Chapter 12: Using Exchange Management Shell 263
Understanding Windows PowerShell 264
Considering the need for Windows PowerShell 265
Considering the Exchange Management Shell difference 266
Opening an Administrative PowerShell Prompt 266
Understanding the need for an administrative prompt 267
Opening the administrative command prompt 268
Understanding the Windows PowerShell difference 268
Getting Windows PowerShell Help 269
Locating the cmdlets you need 269
Obtaining help for a specific cmdlet 270
Executing Cmdlets 272
Setting mailbox configuration with the
Set-CASMailbox cmdlet 272
Adding custom resources using the
Set-ResourceConfig cmdlet 273
Installing and configuring antispam agents 275
Performing a multimailbox search 277
Working with Common Management Shell Cmdlets 278
Interacting with the user 278
Interacting with mail folders 280
Working with a clustered mailbox server 285
Configuring distribution groups 286
Using Calendar Attendant 289
Chapter 13: Using the Command Line 291
Configuring the Command Line 292
Opening an administrator command line 292
Setting the window options 292
Changing the font 294
Choosing a window layout 294
Defining text colors 296
Interacting with Exchange Server Databases Using ESEUtil 296
Defragmenting the database 297
Repairing the database 298
Restoring the database 300
Recovering the database 300
Performing an integrity check 301
Displaying the database contents301
Performing a checksum test 302
Copying the database to another location 302
Microsoft Exchange Server 2007 For Dummies xvi
Confirming Database Integrity Using ISInteg 303
Checking Best Practices Using ExBPACmd 304
Part IV: The Part of Tens 307
Chapter 14: Ten Exchange Server Tools 309
Upgrading to Windows PowerShell 2.0 310
Creating Scripts Using Windows PowerShell Scriptomatic 311
Using Microsoft Forefront Security for Exchange Server 312
Editing XML Files Using XML Notepad 314
Recovering a Lost Product Key Using ProduKey 316
Converting a SID to a Username with User Info 317
Obtaining Access to the SysInternals Tools 318
Making Sense of Error Codes Using Err 320
Obtaining Antivirus Support Using GFI MailSecurity 321
Interacting with the Client Machine Using Remote Desktop 322
Enabling Remote Desktop 323
Creating a connection 323
Setting the display 326
Accessing local resources 327
Running a configuration program 328
Optimizing performance 328
Chapter 15: Ten Exchange Server Resources 331
Starting with TechNet 332
Obtaining the Developer View with the
Microsoft Developer Network 333
Defining Search Techniques in the Microsoft Knowledge Base 334
Getting Tips from the Microsoft Blogs 336
Locating Exchange Server Tips and Techniques Using Google 337
Finding Help in Third-Party Web Sites 338
Finding Help in Third-Party Newsletters and Blogs 339
Obtaining Whitepapers to Help with Management Tasks 341
Discovering Migration Techniques for Your Current Setup 342
Considering the Requirements for a Third-Party Add-in 342
Index 345
